At JK Parker, we are committed to ensuring that your orders are delivered to you promptly and securely. Please review our shipping policy below to understand our processes and guidelines regarding shipping.
1. Shipping Locations
We currently ship only within India. Please note that we do not offer international shipping at this time.
2. Shipping Fees
- Standard Shipping: We offer free standard shipping on all orders.
3. Shipping Timeframe
- Standard Shipping: Orders will be processed and dispatched within 2-3 business days. Delivery typically takes 5-7 business days depending on your location.
Please note: These timeframes may vary slightly depending on your location and unforeseen circumstances such as weather conditions, strikes, or other disruptions.
4. Order Processing
All orders are processed during business hours (Monday to Saturday, 9 AM to 6 PM). Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking details once your order is dispatched.
5. Tracking Your Order
Once your order is shipped, we will send you an email with the tracking number and a link to track your shipment online. You can also track your order through our website’s “Track My Order” page.
6. Shipping Restrictions
We strive to deliver across India, but some remote areas may have limited delivery options. If your area is not serviceable, our team will reach out to you to discuss alternative delivery arrangements.
7. Damaged or Lost Shipments
If your package arrives damaged or is lost in transit, please contact us immediately at [customer support email/phone number]. We will investigate the issue and provide a solution, which may include a replacement or refund.
8. Changes to Shipping Address
If you need to update your shipping address after placing an order, please contact us within 24 hours. Once the order is shipped, we are unable to make changes to the delivery address.
9. Delayed Deliveries
While we aim for timely delivery, certain delays can occur due to external factors such as courier service issues, natural disasters, or regional lockdowns. We appreciate your understanding and patience in such cases.